Soft, Warm Hooded Sweater in Australian Wool

Brand

THESOONG

Category

Knitwear

Product code

HBMY9250

Country of origin

China

Color

Gray

Size

36 / 38 / 40 / 42

Expected to dispatch within 48 hours. Standard delivery times are subject to the actual logistics schedule. You may request a return within 7 calendar days after receiving the order. Contact THESOONG customer care before sending anything back and wait for written approval and return instructions. Returned items must be unused, unworn, unwashed, unaltered and resalable, with all original tags, care labels, accessories and packaging. For size or colour preference, change of mind or another non-quality reason, the customer pays return shipping. For a confirmed quality defect, transit damage, wrong item or material mismatch with the description, THESOONG pays the reasonable tracked return shipping cost. After the warehouse receives and inspects an approved return, we issue the refund to the original payment method within 7 business days or dispatch the approved replacement. Original delivery charges are refunded only when the return results from our error or when required by law. Product prices and shipping fees exclude import duties, taxes, VAT and customs charges unless checkout states otherwise. This policy does not limit mandatory consumer rights in the delivery country.

Fabric

Wool

Composition

100% Wool

Fabric thickness

Medium

To extend the life of the garment, please clean and care for it according to the care label. Wash dark and light colours separately to avoid staining or colour transfer. Use a mild detergent and avoid long soaking, direct sun exposure, strong wringing, or bleach. Due to the natural characteristics of different fabrics, slight fading, shrinkage, wrinkling, or texture change after washing may occur and is considered normal. Gentle cleaning and drying naturally in a shaded, well-ventilated place are recommended. Wool Dry cleaning is recommended, or hand wash at a low temperature with wool detergent. Avoid heavy rubbing and high-heat drying. Lay flat to dry to help maintain the garment shape.

Body type

Flattering for all body types

Fit

Regular

Recommended season

Fall/Winter

Duties & Customs Product prices and shipping fees do not include import taxes, customs duties, consumption tax/VAT, clearance fees, or other local charges. These charges are the recipient's responsibility. Remote areas, islands, or special delivery zones may require an additional shipping surcharge; customer care will contact you before dispatch if confirmation is needed. If a parcel is returned because duties, taxes, clearance fees, or remote area surcharges are refused, return shipping and related handling costs may be deducted from the refund. Returns & Exchanges You may request a return within 7 calendar days after receiving the order. This policy does not limit mandatory consumer rights in the delivery country. Contact THESOONG customer care and obtain written approval before sending anything back. Items must be unused, unworn, unwashed, unaltered and resalable, with original tags, accessories and packaging. The customer pays return shipping for size or colour preference and change of mind. THESOONG pays reasonable tracked return shipping for a confirmed quality defect, transit damage, wrong item or material mismatch. After warehouse receipt and inspection, we issue the refund within 7 business days or ship the approved replacement. Colour Difference All products are photographed with professional equipment. Due to lighting, monitor resolution, and screen colour settings, slight colour differences between the item and images may occur. This is considered normal and is not a return reason. Measurement Tolerance All garment measurements are taken manually and may vary by 1-3cm. This is within the normal range. Please refer to the size chart and fit notes before choosing a size. Customer Care For size advice, order enquiries, logistics updates, or return and exchange assistance, please contact a THESOONG customer care specialist through the product page or store service entry.